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Shipping & Delivery Policy – paleta

At paleta, we strive to deliver your orders as quickly as possible while providing the best service.

📦 Order Processing Time

Orders are processed within 1–2 business days after confirmation.

🚛 Delivery Time

Delivery time depends on the customer’s location:

• Cairo & Giza: within 3 business days

• Other governorates: within 5 business days

Business days do not include Fridays or official holidays.

💰 Shipping Fees

Shipping fees are calculated at checkout and may vary depending on the delivery area.

📍 Shipping Address

Please make sure your address and phone number are entered correctly.
paleta is not responsible for delays caused by incorrect or incomplete information.

🔄 Order Tracking

Customers will be contacted to confirm the delivery schedule once the order has been shipped.

❌ Unreceived Orders

If the customer fails to receive the order without a valid reason, reshipping fees will be charged.

📞 Contact Us

For any shipping-related inquiries, please contact us via:
📱 [01070075085]
📧 [official@paleta.store]